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Ruckus Cloud Wi-Fi
WLAN Management-as-a-Service

Ruckus Cloud Wi-Fi

Ruckus Networks Products
Ruckus Cloud Wi-Fi
Ruckus Cloud Wi-Fi 1 Year Subscription for 1 AP, US Hosted
List Price: $95.00
Contact us for better pricing!
Ruckus Cloud Wi-Fi 3 Years Subscription for 1 AP, US Hosted
List Price: $190.00
Contact us for better pricing!
Ruckus Cloud Wi-Fi 5 Years Subscription for 1 AP, US Hosted
List Price: $285.00
Contact us for better pricing!

More pricing below, click here!


Simplified Management. Simply Better Wi-Fi.

Growing Wi-Fi demands outstripping your IT resources? No problem. Ruckus Cloud Wi-Fi radically simplifies WLAN setup and management. Provision, monitor and troubleshoot your entire Wi-Fi network through a single web dashboard or mobile app. The Ruckus Cloud Wi-Fi service works with a wide variety of Ruckus access points (APs). You get easy management. Your users get a consistently great Wi-Fi experience – fast, reliable and secure.

Ruckus Cloud Wi-Fi is WLAN Management-as-a-Service. Wi-Fi coverage and capacity is provided by high-performance APs deployed on site; control and management are delivered as a cloud service through a web and mobile interface. Cloud Wi-Fi enables any organization with any level of IT resources to quickly and easily set up, monitor and manage a campus or multi-site WLAN of any size, without sacrificing Wi-Fi performance.

The only cloud-managed WLAN that delivers:

  • Reliable operation under the most challenging client density, RF interference and environmental circumstances
  • Simple, intuitive web-based and mobile app-based user interfaces that hide complexity from the user, displaying only the information needed to accomplish a task
  • Scalable to a network of any size, all visible through a single, common UI
  • Investment protection: APs can be reused with any Ruckus architecture, should customers decide to migrate to an on-premises or data center-centric approach

Cloud Wi-Fi is comprised of:

  • An all-inclusive subscription package
  • A large selection of compatible access points (APs)

Choose from the following subscription options:

  • 1-year
  • 3-year
  • 5-year

Cloud Wi-Fi Subscription Includes:

  • AP management
  • Reporting and analytics
  • 24x7 phone / chat / web support

Ruckus Cloud

The Ruckus Cloud is built on the proven, high-scale Virtual SmartZone controller platform and incorporates a sophisticated analytics and reporting function derived from the Ruckus SmartCell Insight big data analytics platform. The Ruckus Cloud features an extensible, Network Functions Virtualization (NFV) compliant architecture that enables the rapid introduction of new capabilities—including best-in-class 3rd party functionality, such as customer enablement applications, location-based services, and others.

Ruckus Cloud and Cloud Wi-Fi architecture

Intuitive Cloud Managed Wi-Fi

Ruckus Cloud Wi-Fi takes the complexity out of deploying and managing your Wi-Fi network. Even a small IT staff can keep pace with the longest list of Wi-Fi demands—new users, guest networks, Wi-Fi-enabled buildings and campuses. Ruckus checks all the boxes for simple, intuitive cloud managed Wi-Fi:

  • Remote setup of additional APs and new sites in minutes
  • Intuitive web interface with virtually no learning curve
  • Full-featured mobile app for anywhere, anytime network management and monitoring

Exceptional Wi-Fi User Experience

Ruckus is known for exceptional Wi-Fi performance even under the most challenging network conditions. This means exceptionally happy users.  Get the best of both worlds–easy cloud Wi-Fi management together with the best APs in the industry.

Deploy Wi-Fi at Cloud Scale

Whether you’re deploying tens of APs or tens of thousands, a few sites or a few hundred sites, Ruckus Cloud Wi-Fi has you covered.  Expand your Wi-Fi network with ease and speed. Manage and monitor the entire network through a single pane of glass web interface or the Ruckus Cloud Wi-Fi mobile app. That’s the power of true cloud scalability and speed.

Protect Your AP Investment

Wi-Fi technology is changing at a dizzying rate. Your own wireless environment is probably changing constantly, too. You may decide to shift your WLAN management approach. With Ruckus Cloud Wi-Fi, your Wi-Fi network investments are protected.

  • Works with a growing list of Ruckus 802.11ac APs
  • Change WLAN management from cloud to on-premise or vice versa without changing APs

Wide Range of Supported Access Points

Cloud Wi-Fi works with a wide range of indoor and outdoor Ruckus access points. View currently supported APs.


Best-in-class APs

  • The latest Ruckus 802.11ac Wave 1 and Wave 2 APs
  • Indoor and outdoor options
  • Mesh and roaming
  • Automatic RF optimization
  • Automatic interference mitigation
  • Automatic client load balancing and band balancing
  • High-density deployments: 100 or more clients per AP
  • High-scale deployments: hundreds of sites, thousands of APs, tens of thousands of clients
  • Deployment: auto connect to cloud and serial number scanning

Best-in-class APs

Intent-driven UI

  • Simplicity, intuitive UI speeds management
  • Venue concept makes WLAN deployment, management and troubleshooting intuitive across multiple sites
  • Complexity hidden within workflows ––RF policies, WLAN types (private, public, sponsored guest), rich guest access options, QoS, VLANs
  • Logs pre-filtered by venue, WLAN, APs, clients
  • Dedicated section for big data analytics
  • Fully multi-tenant architecture
  • Admin, guest manager and read-only role-based administration
  • Workflow to invite a VAR to manage network
  • “Easy button” allows Ruckus Support to access account on a 24x7 basis

Intent-driven UI

Comprehensive Guest Access And WLANs Support

  • Self-help or sponsored guest WLANs
  • Social, SMS and other captive portal options
  • Mobile app for dynamic captive portal ad insertion and monetization for the SMB
  • Free Wi-Fi with lock-out period and simple unblock options
  • MAC caching to allow repeat customers quick access to guest Wi-Fi 33Dedicated captive portal platforms 33Mobile, SMS, email notification integration 33Private access using PSK, Cloudpath or 802.1x with AAA 33Public access using social, SMS, email, click-through, passcode

Powerful Mobile App

  • Free SMS, email and push notifications
  • Get notified of AP up/down
  • Scan serial# of AP to add to venue
  • Change passphrase instantly
  • Customize captive portal splash content and logo
  • Extend free Wi-Fi access for guests
  • Scan business card to generate guest pass
  • Modern cloud-based application with push notifications
  • Native iOS and Android versions

Powerful Mobile App

Zero-touch Provisioning

  • Scan AP serial number with mobile app—no data entry required
  • Global cloud discovery automatically registers APs
  • Cloud auto-updates firmware upon registration
  • LED indicators report cloud discovery status
  • Latest firmware maintained by the cloud Scan serial# using mobile app Or, add AP serial number in the web interface Plug-in AP to connect to the cloud

Zero-touch Provisioning

Advanced Reporting And Analytics

  • Long-term reporting for up to 6 months
  • 15-minute data interval
  • By venue, by AP, by WLAN, by radio
  • Client and AP traffic trending
  • Application visibility
  • Big data architecture using Hadoop multi-node clusters
  • Extract, transform load processing
  • Indexed structured reporting for fast access

Advanced Reporting And Analytics

Advanced Reporting And Analytics

  • Ruckus Cloud Wi-Fi managed APs can be migrated from or to Ruckus controller-based or controller-less architectures
  • Cloud Wi-Fi runs the same virtual SmartZone controllers that customers can run in their data center
  • Protect all your AP, installation and planning investment

Advanced Reporting And Analytics


Simple, Intuitive Cloud Managed Wi-Fi +

  • Use fewer APs to cover a given area and number of users or use the same number of APs to serve more users and more traffic, extending network longevity.
  • Provide a great Wi-Fi experience, no matter how challenging your user, interference or physical environment.
  • Better ensure that each and every user is connected with sufficient bandwidth to support their applications.

Intent-Driven User Interface

  • Enable employees of all skill and experience levels to manage the WLAN.
  • Get WLAN management tasks done faster.
  • Add new sites faster by pre-configuring them.
  • Critical event auto-notification maximizes network uptime and minimize status-checking.
  • Venue-driven design speeds and simplifies network configuration.

Analytics & Reporting

  • Up to six-month network data retention enables more accurate growth planning
  • From application visibility to detailed RF related reports at highly granular 15-minute intervals, IT staff are able to monitor and optimize network characteristics much more holistically.

Mobile App

  • Manage and monitor the network from any Android or iOS device.
  • Shorten deployment duration by scanning APs—automatically adding them to the network.
  • Instantly set up guest access while away from your desk.
  • Dynamically insert your own advertisements (photos or text) onto your guest Wi-Fi portal at any time.

Guest Management

  • Promote your brand by customizing your captive portals.
  • Connect your guests quickly and easily with social login and email/SMS guest passes.
  • Apply different network privileges to guest users on the network.
  • Set up dedicated and separate workflows for sponsored guest and self-help guest Wi-Fi configurations.


Ruckus Cloud Wi-Fi Features Summary and Specifications
  • Virtually unlimited number of APs can be supported
  • Clients per AP: refer to AP datasheet
Employee Wi-Fi
  • PSK (WPA/WPA2), 802.1x/RADIUS authentication
  • SSID scheduling (via mobile app)
  • Per client bandwidth limit
Guest Wi-Fi
  • Open, PSK, captive portal, social Wi-Fi login (Facebook, Google+, LinkedIn, Twitter), sponsored guest
  • Guest manager (Front desk) admin portal
  • SMS authentication, email and print guest pass
  • SSID scheduling (via mobile app)
  • Free Wi-Fi access with time limit (via mobile app)
  • Per WLAN aggregate bandwidth limit
  • Per WLAN and per client bandwidth limit
  • MAC caching support
RF Features
  • Channel and power control per venue
  • BeamFlex, BeamFlex+, band balancing (between 2.4 and 5GHz radios on the same AP), load balancing (between APs)
  • ChannelFly and background scan
  • Airtime fairness
  • Client isolation
  • Mesh (AP model R310 does not support mesh)
Traffic Types
  • Only AP and client management traffic is sent to cloud
  • Client data traffic is broken out to local LAN
  • All traffic from AP to cloud is encrypted
  • Client data traffic is locally terminated (not sent to cloud)
  • Management data in the cloud is fully encrypted
Secure Device Onboarding and Device-based Policy Via Cloudpath subscription service (sold separately)
Long-term Reporting
  • Application visibility
  • Complete traffic report (per AP, per SSID, per venue, per radio)
  • Session report
  • Unique client report (tracking 2.4 vs 5GHz clients over time)
  • Duration: up to 6 months (some reports may be restricted to shorter duration)
  • Remotely reboot APs, pull diagnostics information
  • Event logs sorted by venue, SSID, AP, client
  • Alarms generated for AP status
Mobile App
  • iOS and android native applications
  • Push notifications for alarms (e.g. AP up/down events)
  • Add new APs to venue, add new SSIDs (enterprise or guest), view and modify SSID and passphrase
  • Monitor status of WLAN and clients
  • Customize captive portal content, define custom SSID schedules
  • Monitor and unblock guest Wi-Fi users that have reached free Wi-Fi limit
VAR Delegation
  • Organizations have the ability to delegate their access credentials to enable Ruckus authorized VAR to man- age network
  • Ruckus VAR single sign-on to manage multiple cus- tomer networks
Other Management Highlights
  • SMS, email and mobile push notifications
    • Network alerts
    • Customer notifications
  • Google maps integration
  • Import floor plan to venue to visualize physical location of APs
Cloud Infrastructure
  • Hosted in USA on world-class IAAS provider with:
    • ISO 27001 information security certification
    • SSAE-16, SOC 1, SOC 2, and SOC 3 certifications
    • Stringent physical, data access, data disposal security measures
    • Green carbon-neutral facilities
    • Dedicated inter-DC fiber connectivity
  • 99.9% network availability (does not include planned maintenance including periodic software upgrades and other pre-announced activities)
  • Ruckus NOC (U.S.-based)
  • 24x7 chat/online ticketing system/phone support options
  • Support for the Wi-Fi service is included for the term of the subscription
  • AP hardware warranty is covered separately with the AP purchase
    • Generally, warranty on indoor APs is limited lifetime and on outdoor APs it is 1 year. Refer to the specific AP datasheet for details.
    • Warranty replacement process is return to factory. Ruckus will ship replacement AP after receiving customer’s AP.
    • Advanced hardware replacement for each AP is sold separately (SKUs starting with 803-).
AP Models Supported
  • All Unleashed APs (SKUs starting with 9U1)
Cloud SKUs
  • 1-year Cloud Wi-Fi license for one AP
    • CLD-RKWF-1001
  • 3-year Cloud Wi-Fi license for one AP
    • CLD-RKWF-3001
  • 5-year Cloud Wi-Fi license for one AP
    • CLD-RKWF-5001
Note: Subscription starts when the activation email is sent to customer. The start time is the same for all the licenses in the order, e.g., if customer orders 50 x 5-yr subscription, subscription start time is the same for all 50 APs, even if some are installed at a later date.


Cloud Simplicity with Better Wi-Fi

Cloud Simplicity with Peace of Mind

Cloud Simplicity with Intuitive Management

Cloud Simplicity with Ultimate Scalability

Ruckus Cloud Wi-Fi Demo


Download the Ruckus Cloud Wi-Fi Datasheet (PDF).

Pricing Notes:

Ruckus Networks Products
Ruckus Cloud Wi-Fi Subscription for 1 AP
Ruckus Cloud Wi-Fi 1 Year Subscription for 1 AP, US Hosted
List Price: $95.00
Contact us for better pricing!
Ruckus Cloud Wi-Fi 3 Years Subscription for 1 AP, US Hosted
List Price: $190.00
Contact us for better pricing!
Ruckus Cloud Wi-Fi 5 Years Subscription for 1 AP, US Hosted
List Price: $285.00
Contact us for better pricing!
Ruckus Cloud Wi-Fi Subscription Renewal for 1 AP
Ruckus Cloud Wi-Fi 1 year subscription renewal for 1 AP, US hosted
List Price: $95.00
Contact us for better pricing!
Ruckus Cloud Wi-Fi 3 year subscription renewal for 1 AP, US hosted
List Price: $190.00
Contact us for better pricing!
Ruckus Cloud Wi-Fi 5 year subscription renewal for 1 AP, US hosted
List Price: $285.00
Contact us for better pricing!
Ruckus Cloud Wi-Fi 5 year subscription renewal for 1 AP, US hosted, SLED pricing
List Price: $190.00
Contact us for better pricing!